QUALITY MANAGEMENT MODEL PROGRAMME FOR QUALITY ASSURANCE QUALITY ASSURANCE DIVISION PFUR FEEDBACK MECHANISM FOR QUALITY SYSTEM


    PFUR INTERNATIONAL FEEDBACK MECHANISM FOR QUALITY SYSTEM

    Indispensable condition of successful quality management system functioning is the presence of the systematic feedback which reveals the possible defects of local processes and the ways of correcting them.
    The PFUR uses the following methods of the internal feedback mechanism to monitor the local processes:
             meeting between University administration and all the university students (at least once a year)
             meeting between University administration and all the students’ organizations (at least once a semester)
             general meeting of the faculty (once a year)
             meeting between University Administration and all the Academic Councils of departments and institutes (at least once a year)
             reports of chair heads at the Presidium of the Academic Council of the PFUR: the reports contain information on each chair’s lines of activity aimed at improvement quality giving the values of the respective process performance indices at the time of the chair head standing for re-election
             individual comments, complaints and proposals of the processes participants submitted to the Rector, Pro-rectors or Deans
             sociological research
    -    among the students (at least once every three years)
    -         among the faculty (at least once every three years)
    -         among graduating students and employers (every year in groups of departments)